The price is not inclusive of Shipping Cost.
All orders must be paid prior to shipment. We accept Prepaid Check, Visa, Master Card, Discover, Wire Transfer, and Direct Deposit. All bounced checks will be subject to a $25 bank fee, and the company checks privileges may be revoked.
Minimum order is $300 for domestic and $600 for international. In addition, minimum pick & pack shall be applied.
Goods damaged during transit are the responsibility of the freight carrier. Therefore, all claims must be made in accordance with its policy guideline. Customers are advised to refuse shipment of the package when there is obvious visual damage. Failure to do so will result in the transfer of damage responsibility to the customers.
Customers are also required to pay all freight to return goods. All returned goods must be in original packaging and in resalable condition. For prompt and efficient handling of your returns, you must call to obtain a R.A.N (Return Authorization Number) to be affixed to all returned packages.
KMB will accept all goods sold within 60 days from the purchasing date (except goods not returned in original packaging)
Depending on the type of goods, a restocking fee up to 15% will be imposed. Refunded amount will be the total purchase price less the restocking and shipping charge.
We do not back order all the items not in stock at the time of shipment. We will contact you once the items are available.
All warranty services will be rendered by KMB during the period explicitly stated in the product manual. KMB reserves the right to void product warranty if the product is altered or repaired by unauthorized persons. Warranty covers parts and labor, but not shipping costs to and from the customer.